News Room

A collection of press releases, audio content and media clips featuring INFORMS members and their research.

AI-Powered Tech Supercharges Ocean Cleanup, Boosting Plastic Collection by 60%
News Release

BALTIMORE, MD, April 23, 2025 – As plastic pollution in the world’s oceans reaches critical levels, groundbreaking new research reveals how artificial intelligence-driven algorithms can dramatically accelerate plastic waste removal – boosting efficiency by more than 60%.

Read More
China’s rare earth minerals power the modern world. Banning their export could destroy it
Media Coverage

Beijing has a virtual monopoly on rare earth minerals—the materials that power everything from military planes to your electric toothbrush.

Read More
Trump’s tech tariff confusion
Media Coverage
The Trump administration’s back-and-forth moves on tariffs for technology products are stirring confusion in a sector heavily reliant on global supply chains.  
Read More

Resoundingly Human Podcast

An audio journey of how data and analytics save lives, save money and solve problems.

Media Contact

Ashley Smith
Public Affairs Coordinator
INFORMS
Catonsville, MD
[email protected]
443-757-3578

INFORMS in the News

What are you looking for?

Type of Content
Topic
Could Utah and the Rest of the Pac-12 Play the Upcoming Basketball Season in a Bubble?

Could Utah and the Rest of the Pac-12 Play the Upcoming Basketball Season in a Bubble?

The Salk Lake Tribune, September 5, 2020

The NBA, NHL and MLS have all shown this summer that sticking their respective athletes in a bubble environment can work. All three leagues have restarted their regular seasons in bubbles. Medical and testing protocols have been strict, not to mention uniform, which has led to positive COVID-19 tests being nonexistent. This has all come at great cost to the leagues, but what they’ve done has clearly been effective.

Better Customer Care on Twitter Leads to Nearly 20% Increase in Customer Satisfaction

Better Customer Care on Twitter Leads to Nearly 20% Increase in Customer Satisfaction

National Cyber Security News Today, September 7, 2020

Social media has forever changed our society and how people do business. A 2013 report by J.D. Power found nearly two-thirds of customers have used a company’s social media site to connect with customer service. New research in the INFORMS journal Information Systems Research finds businesses that use Twitter as a social care channel are seeing a 19% increase in customer satisfaction.

Cancel College Golf? You Must Be Joking

Cancel College Golf? You Must Be Joking

The Hill, September 4, 2020

The Big Ten and the Pac-12 have “delayed” (a.k.a. cancelled) fall sports, an effective one-size-fits-all stay-off-the field order for these student-athletes, due to COVID-19. Intercollegiate sports at numerous institutions are threatened this fall, with winter and spring sports likely in jeopardy as well. 

Better Customer Care on Twitter Leads to Nearly 20% Increase in Customer Satisfaction

Better Customer Care on Twitter Leads to Nearly 20% Increase in Customer Satisfaction

Eurasia Review, September 4, 2020

Social media has forever changed our society and how people do business. A 2013 report by J.D. Power found nearly two-thirds of customers have used a company’s social media site to connect with customer service. New research in the INFORMS journal Information Systems Research finds businesses that use Twitter as a social care channel are seeing a 19% increase in customer satisfaction. The study, “The Voice of the Customer: Managing Customer Care on Twitter,” looks at data from Twitter service accounts for the four big telecommunications firms in the United States. The two that rise to the top among online customer care are AT&T and Verizon compared to Sprint and T-Mobile.

'Urgent' Request Sent to States in Push for Coronavirus Vaccine Delivery by Nov. 1

'Urgent' Request Sent to States in Push for Coronavirus Vaccine Delivery by Nov. 1

Trib Live, September 2, 2020

Dr. Robert Redfield, director of the Centers for Disease Control and Prevention, sent a letter last week to the nation’s governors with an urgent request. The Trump administration wanted them to do everything in their power to eliminate hurdles for vaccine distribution sites to be fully operational by Nov. 1. The Aug. 27 letter, obtained by McClatchy, asked governors to fast-track permits and licenses for new distribution sites. “The normal time required to obtain these permits presents a significant barrier to the success of this urgent public health program,” Redfield wrote.

Subject Matter Experts in

Supply Chain

View list of experts

Subject Matter Experts in

Healthcare

View list of experts

INFORMS Magazines

OR/MS Today is the INFORMS member magazine that shares the latest research and best practices in operations research, analytics and the management sciences.

Access OR/MS Today Magazine

Analytics magazine showcases articles and research reports based on big data, AI, machine learning, data analytics and other new-age technologies.

Access Analytics Magazine