New Research Finds Casino Jackpots May be Leaving More Money on the Table Than Managers Anticipate
BALTIMORE, MD, April 28, 2022 – The thrill and excitement of hitting the jackpot at a casino isn’t just felt by the winner. Casinos try to leverage that win to increase play by friends of the winner and bystanders. New research in the INFORMS journal Marketing Science finds that this effort may have limited impact on the bottom line of the casino.